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FAQs

Frequently Asked Questions


Canbus is not connected, the steering wheel control of the original car is invalid, there is no sound or the original car can not use the reverse lens

Cause: Canbus is not configured or the setting is incorrect Solution: either purchase Canbus or reconfigure Canbus through factory settings Notes: Note that Canbus is not required for some car models, and the factory sets the default password 888888 or 000000)
auto.shop currently ships small and medium sized orders by international couriers, Different countries will also choose different express companies. The shipping rates can be previewed inside the auto.shop online shop system. You can just click on the Estimated Shipping and choose the country you want to ship to, Shipping fees will be estimated by our system automatically.
Before you purchase, you must send the central control picture of the original car to our customer service personnel for confirmation, and inform us of your country, model, year and high and low configuration, so that our engineers can confirm and then deliver the goods, avoid the inconvenience caused by your failure to use normally after receiving the goods! Thank you for your cooperation.
Reason : Not insert the GPS antenna or not configure the GPS antenna correctly Solution : Insert the GPS antenna properly
Reason : Audio connection or incorrect settings Solution: configure speaker properly
Reason : Reverse Radar ‘s alarm setup is not correct. Solution: Enter the reverse radar’s alarm setup and reconfigure
Reason : Touch screen deflected Solution : recalibrate the touch screen (Touch the screen with 5 fingers for three seconds at the same time)
Reason : no install bus pod or not install the bus pod properly Solution: check the power line and correctly configure the bus pod
Reason: not connected to GPS antenna or set gps navigation route correctly Solution: insert GPS antenna or reset gps navigation route
he installation of rear-view camera needs to be wired by yourself. You can install it according to our installation line instructions or ask professionals to install it. The installation of the rear-view camera needs to be wired by yourself. You can install it according to the installation line instructions or ask professionals to install it. If there is any problem, you can also troubleshoot it through our <fault analysis>, or through the websitehttp://autox.shop Contact us for a solution.